Support Services

Counselling & Disability Services (CDS) would like you to be successful in your studies and achieve your academic goals. One way of doing so is to familiarize yourself with the various educational policies, practices, services and resources on campus that directly affect your education. We hope you find the list below helpful.

Counselling & Disability Services

Academic Advising

  • Provided through faculties, departments and individual colleges
  • These offices can assist you with selection of courses, advice regarding majors and honours, etc.
  • We advise students to meet with academic advisors yearly to ensure that they are taking the right type and number of courses for their particular degrees.

Atkinson Centre for Mature and Part-Time Students (ACMAPS)

  • ACMAPS offers support for mature and part-time students.

Centre for Human Rights

  • If you have concerns about how you may have been treated unfairly at York and you have not been able to achieve a satisfactory resolution, you can discuss your concerns with this office.
  • Visit the web-site above to find out more information.

Computing at York

  • Assistive Technology Lab: 1017 Technology Enhanced Learning Building (TEL)
    • Provides you with access to a computer account and printing.
    • Provides you with access to assistive technology software and training
    • Provides access to space for "strategy tutoring" on a fee-for-service basis (NOT "content" or "subject specific" tutoring)
  • Adaptive Equipment Lab: Room 134 Scott library
    • Quiet place to study.
    • Access to computers
  • Computer Labs on Campus
    • Please visit the website for more information

English as a Second Language Open Learning Centre
Telephone: 416-736-2100 ext. 22940

  • The ESL Open Learning Centre (ESL-OLC) offers support to English as a Second Language students registered in credit courses at York University.
  • The Centre is open to York students, registered in degree programs and the services are offered free of charge to undergraduate and graduate students.

Registrar's Office
Visit the Registrar's Office website for important information about policies and
procedures, courses, sessional dates, lecture schedules, drop dates, final exam dates etc.

  • Academic Petitions
    • If you wish to drop a course after the drop date, you will need to put in an academic petition.
    • Petition information can be downloaded from the Registrar's Office web site where drop dates are also listed.
    • You have one year in which to petition. If you petition later than the one year deadline, then you must preface your petition with the following statement: I am petitioning to waive the one year deadline to petition.
    • It is the student's responsibility to gather all the information for the petition before handing it in as a complete package.
  • Deferred Standing Agreement (DSA)
    • If you are unable to complete a course by the end of term for personal, medical or disability related reasons, speak to your course instructor about completing a DSA for the remaining course work. Please check the Registrar's Office for deadlines as to when this form must be submitted.
    • The DSA can be downloaded from the Registrar's web-site.
    • If your reason for requesting a DSA is related to your disability, your Disability Counsellor can provide supporting documentation if s/he has seen you during the term.
    • Arrange to meet with your course instructor to complete the DSA and provide necessary supporting documentation.

Sport York

  • Tait Mackenzie: Hours of Operation
    • Recreational sports facility (pool, tennis and squash courts, fitness centre etc).
    • To access the fitness centre, students must purchase a shoe tag. Please visit the website above for more information.
  • Intramural Sport
    • Competitive and non-competitive teams to join to play everything from water polo to flag football.
    • You can also join teams through your college.
    • Great way to meet other students, have fun and stay fit.

York University Bookstore

  • The Bookstore has your textbooks (new and used) and course kits for your York courses as well as clothing, stationary, and general interest books.
  • You can check which textbooks are required for your courses online and purchase your textbooks online.

Additional Information for Students with Disabilities

Registrar's Office
Alternate Exams and Tests
Telephone: 416-736-5500

  • Students who register with Disability Services may qualify for academic accommodations when writing exams, tests and quizzes.
  • Speak with your disability counsellor about whether or not you qualify for exam and test accommodations.
  • All alternate tests and exams are arranged through the Registrar's Office.
  • Alternate Exam and Test requests can be submitted via an online system (it is advisable to make all requests at the beginning of term).
  • Information regarding rescheduling a missed test, submission deadlines etc is available via the Alternate Exams website.
  • Questions regarding the scheduling of an alternate exam or test should be directed to the Registrar's Office.

Parking Services
Medical Parking
Telephone: 416-736-5335

  • For accessible parking on the University campus, please apply directly to Parking Services.
  • The parking office is located in the William Small Centre. Parking Services phone number is.

Student Health Plan
York Federation of Students

  • You are eligible for the York Student Health Plan if you are taking a 40% course load or more.
  • Speak to your Disability Counsellor regarding providing you with a letter, if needed.

Transcription Services
Library Accessibility Services

  • Visit their website to find out about transcription services as well as other library services for students with disabilities.

Transportation Services

  • An on-campus accessible van is available through Parking and Transportation Services for student with physical disabilities.
  • This service is arranged with by Physical, Sensory and Medical Disability Services.

York Senate Policy on Accommodating Students with Disabilities

  • Please familiarize yourself with this policy statement.